If the product is found to be defective or damaged, you can simply return the item within 15 days of receipt to get a replacement of the same or exchange it for a different product. You may return most new, unopened items sold by Rajubhai Hargovindas other than the ones mentioned below. All merchandise returned must be in Re-saleable Condition with original packaging and must include all accessories / freebie supplied.
Conditions for return:
Products should be returned in their original packaging along with the original tags and labels. Products/Items must not be used or soiled or damaged.
We regret that we will not be liable for refund for any item returned that are received by us damaged or lost in transit. It is advised that the return packets should be strongly and adequately packaged so that there is no damage of goods in transit.
Conditions for non-return:
Certain categories like inner wear, are not returnable for hygiene reasons.
Custom Made / Alteration Request products
Items on Special Sale Promotions:
The selling prices of these items have been reduced. In order to enable us to provide you with such savings, we do not accept returns of the items sold under promotion discount or Sale unless it arrives in a damaged condition or is defective.
How to return your product?
For return of the product please get in touch with us at firstname.lastname@example.org and state the reason for return request.
You can then ship the item back to our address along with the copy of the Invoice for reference.
Once we have received the items, the item condition will be inspected and the replacement/refund will be processed
The return process of the product maybe restricted depending on the nature and category of the product.
Refunds would be processed to your bank account, details of which must be shared to us via email. Refund will be processed after the receipt and inspection of returned product by us.
Note: Shipment Charges Applied Will Not be Refunded. Cost of return shipping the Item from Your Address to Our Address will not be refunded.